Terms and Conditions of Purchase

1. Introduction

1.1 These Terms and Conditions ("Agreement") establish a legally binding contract between you ("Customer," "You") and The Soul Hub Ltd, a company registered under business number SC685998, with its registered office at 272 Bath Street, Glasgow, G2 4JR ("The Soul Hub," "We," "Us"). By placing an order with The Soul Hub Ltd, you acknowledge and agree to comply with these Terms and Conditions.

2. Definitions

2.1 In this Agreement, the following terms hold the following meanings:

  • "Products" denotes items offered for sale by The Soul Hub Ltd, encompassing physical products and event registrations.
  • "Services" pertains to any services supplied by The Soul Hub Ltd.
  • "Customer" denotes an individual or entity placing an order with The Soul Hub Ltd.
  • "Website" signifies The Soul Hub Ltd's online platform where products and services are showcased for purchase.
  • "Agreement" stands for this document, outlining the contractual relationship between the Customer and The Soul Hub Ltd.

3. Products and Services

3.1 The Soul Hub Ltd extends an array of products and services, encompassing but not limited to products for sale and event registrations. The availability of products and services is subject to alteration without prior notice.

4. Warranty

4.1 Products sold by The Soul Hub Ltd are accompanied by warranties, as meticulously detailed in The Soul Hub Ltd's Warranty Policy. Specific warranty terms for each product are furnished on the product page and in the warranty documentation.

5. Returns Policy

5.1 The Soul Hub Ltd's Returns Policy delineates the procedure for returning products. Products in unopened, unused condition within their original packaging may be returned within the stipulated period for a refund or replacement, subject to terms and conditions as specified in the Returns Policy.

6. Delivery Information

6.1 The Soul Hub Ltd furnishes a variety of delivery options, elucidated in the Delivery Policy. Standard and expedited delivery options are accessible within the United Kingdom, while international delivery options are available upon request.

7. Privacy Policy

7.1 The Soul Hub Ltd adheres to the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 to uphold the privacy and security of your personal information. The Privacy Policy outlines the methodology for collecting, utilizing, storing, and safeguarding your data.

8. Ordering Process

8.1 By placing an order, you corroborate the accuracy, comprehensiveness, and up-to-dateness of all information provided.
8.2 Product availability and acceptance by The Soul Hub Ltd dictate all orders.
8.3 An order confirmation email, sent upon order placement, acknowledges the receipt of the order. This email does not denote order acceptance.
8.4 Dispatch of the ordered product(s) and subsequent dispatch confirmation email constitute the establishment of a purchase contract.

9. Payment

9.1 Payment for orders is accepted through methods stipulated on the website.
9.2 Full payment is mandatory prior to product dispatch.

10. Limitation of Liability

10.1 The Soul Hub Ltd shall not bear liability for any indirect, incidental, special, consequential, or punitive damages.
10.2 The comprehensive liability of The Soul Hub Ltd for any claim arising from these Terms and Conditions or products purchased shall be restricted to the amount remunerated for the specific product(s) pertinent to the claim.

11. Use of Products and Services

11.1 The Soul Hub Ltd shall never, under any circumstance, be held accountable for any injury sustained, encompassing injuries incurred while using any of our products. The use of our products, including cold water tubs, is entirely at the customer's risk.

11.2 The Soul Hub Ltd vehemently advises against using cold water tubs if you have specific health conditions, including (but not limited to) cardiovascular disease, respiratory conditions, and certain skin conditions. Use of our products by individuals with such health conditions is undertaken entirely at the customer's own risk.

12. Governing Law and Jurisdiction

12.1 This Agreement adheres to the laws of the United Kingdom.
12.2 Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

13. Changes to Terms and Conditions

13.1 The Soul Hub Ltd retains the right to amend or modify these Terms and Conditions at its discretion. Amendments shall be effective upon posting on the website.

By confirming a purchase with The Soul Hub Ltd, you attest to having read, understood, and agreed to these Terms and Conditions.

For inquiries or concerns, please contact us at hello@thesoulhub.com.

Date of Agreement: [August 5, 2023]